Owners are obliged to inform us of any potentially aggressive behaviours that may arise during the groom. We will try to adapt our grooming session to accommodate such behaviours however if we feel at any time that we or your dog are unsafe, we reserve the right to stop the groom with the full fee incurred.
Should your dog cause injury to us, you will be responsible for any financial loss incurred either as loss of working time or equipment damage.

We reserve the right to refuse to groom. This includes large breeds that may be unsuitable for home grooming; aggressive dogs; banned breeds and pregnant bitches.

Please let us know if you give permission for us to use photographs of your pet on social media and/or our website

We use the Emmi Pet Ultrasonic Toothbrush. This is a non invasive teeth cleaning service to help prevent the build up of plaque and tartar on the teeth, maintain oral hygiene and reduce bad breath. By agreeing to these terms and conditions you are aware that we cannot be held responsible for the oral hygiene of your dog.
The Emmi Pet treatment is not a replacement for a canine dental performed at the vets. We will assess your dogs teeth to the best of our ability but we are not trained vets and therefore cannot provide a diagnosis regarding your dogs health.